Google cache
SitesPlus: As we mentioned, the information we’ve restored in this first fix is from 4th November, so there may be some information that has been lost.
The quickest way to restore any information that may be missing off your current site is to do as follows…..
Open Google and type this into the search bar site:www.yourdomainname
You will see a list of every page that Google has for your site.
Don’t click on the link, click on the cached link and you’ll see what Google has stored for your particular page.
When you want to go to another page, repeat the process, don’t click on your website links. It will be easier for you to copy and paste this information then back into your site if needed.
I’m afraid this is the only easy solution we have at the moment until the full repair disk comes through from the data recovery specialist.
Update 14th November – images
We’re working on getting the images back onto SitesPlus websites.
We’ll blog as soon as there is news.
10am Friday 13 November……..latest updates
Yes, we had noticed the date too!
A few subscribers have reported an increase in spam since the email service was re-instated. If you haven’t already done so, please let us know if you have been affected and we will increase your spam setting.
Latest updates:
SitesPlus – We are still awaiting reinstatement of images along with full re-instatement of site builder functionality. Once that is done, we will address any remaining glitches on individual sites.
SWChambersOnline – we now hope to have these sites re-instated by Monday.
YourClubSites – we hope these will be re-instated by Monday.
Update 4:30pm ………..SitesPlus log in now online
We are continuing to make progress. The SitesPlus log in is now back online. So, once your site is online, you can log into your site builder and make any urgent changes.
Update: 3:30pm 12 November…. Sites gradually coming back online
Sites are gradually coming back online again now,one by one, albeit without images for the time being. The images are in separate user files, which will be the next to be re-instated.
Please watch this space for news of re-instatement of the SitesPlus log in so you can get into your site to make any urgent changes.
update 2pm
Our plan now is to get the sites back online without the images for the time being. You’ll be able to then get into your sites and add an appropriate message.
We know the most critical thing at the moment is that you get a web presence initially so you can at least communicate with your customers.
I’ll keep you updated of progress.
Kate
Server update
Update 12noon 12th November
We’re re-establishing paths within the server.
Server update 12th Nov
Update 9am Thursday 12th November 2009
We’ve now configured the server and are starting to populate it with data, however we’ve found an unexpected problem with the images files. We are now trying to resolve the problem.
We need all hands on deck to help resolve it, so we’ll be updating you through the blog and through the update emails. This way we’ll get the sites up much quicker.
Thanks
Server failure update
Hello, we’ll let you know how our work is progressing here on the SitesPlus blog, please keep coming back and we’ll let you know progress as and when it happens.
Update 14:40 Wednesday 11th November.
We’re now configuring the new server ready to accept the site data.
All email addresses should now be live and working, all domains should have now ‘propagated’ through the global network, so there shouldn’t now be any interruption with your email service. Email us on support@sitesplus.co.uk if you are having trouble sending or receiving email from any of your accounts.
Kind regards
Kate
